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Issue link: https://digital.macdirectory.com/i/1877
42 MacDirectory
CLOSER LOOIK
MYGEARSTORE
Looking for accessories for your iPod or
iPhone? How about some great toys or
games? MyGearStore.com, based in
beautiful California, is the place to go.
MacDirectory recently spoke with John
Lockmeyer of MyGearStore. John is in
charge of marketing and promotions.
MacDirectory > John, tell me about
MyGearStore.
John Lockmeyer > If you go to our Web
site, MyGearStore.com, you will notice that
we do things a little different than other
stores. You will see standard iPhone and
iPod products but a lot of the products we
sell are the high-end, higher quality items.
The ones people talk about. We are
looking for quality versus quantity and
volume. What we have tried to do with
our products is not only to have them
online but also put them in front of
celebrities. We want to have quality
products and we want them in front of
people that are looked up to and
respected. We push quality products and
provide people with great prices.
If you go to our main Web site you will see
that we have actually done this. You will
see comments from a lot of the
celebrities who have tried out the
products that are represented by us. We
have been in business about seven years
now and will be opening a retail store in
the next few weeks. Right now we are an
online store. We are taking this one step
at a time.
MD > Is the economy affecting your
operation?
JL > I think we are responding to the
economic situation by changing our
methods, using different portals such as
YouTube. Twitter and YouTube have
been very helpful to us in our marketing
effort. I think we are up to over a
thousand followers on Twitter right now. I
believe that MyGearStore has quality
products and quality service. We have
great customer service. You will have to
experience it to understand. We maintain
the Apple brand and our customers are
most happy.
MD > If I call, that is if I need to call and
go to your Web site, will I be able to find a
phone number to call and when I call will I
get a human to answer the phone? Will
that person have the answers to my
problem?
JL > Yes! We even have a Twitter profile for
people that may have customer service
issues. We want our customers to receive
prompt assistance with any problem they
may have. This is a major goal for us, to
provide quality products and quality
service. Ninety-nine percent of our orders
are shipped the next business day from
receipt. Although most orders are shipped
next day, any delay in processing payment
can cause a delay in shipping. We ship
using the U.S. Postal Service and/or UPS.
The customer may specify the method of
shipping desired if they are in a hurry to
receive their order.
Some of our top selling items are iPhone
stands, iPhone cases, iPod skins, iPod
cases, webcams, USB car chargers and
even alarm clocks. We carry such major
brands such as Belkin, Griffin and more. I
would refer your readers to our Web site
at mygearstore.com for complete listings
of all products. Too many to itemize here.
Regarding our new retail store, it will be
located at 11081 Winners Circle, Los
Alamitos, CA 90720. It should be open by
the time your article is published.
Find MyGearStore at