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Issue link: https://digital.macdirectory.com/i/1318513
on, and instead simply tell customers that they should be sure to keep their devices updated to the latest iOS versions as they become available. This suggests that Apple believes that this problem also exists in software and could be fixed in a future iOS update, although at this point even some users running the latest iOS 14.3 beta are still experiencing the problem, which has apparently been present since iOS 14.1 — the version of iOS that shipped on the new iPhones. In the case of the iPhone 11 lineup, it was fairly apparent from the beginning that the screen issue was a software problem since it affected both Apple’s Liquid Retina LCD displays and Super Retina OLED displays equally, and several users reported that physically replacing the display didn’t actually solve the problem, which is likely why Apple is telling Authorized Service Providers not to bother doing so. The reports so far suggest that the problem occurs when the display brightness is set lower than 90 percent, however for many it’s not at all persistent, and some have only noticed it very sporadically, making it hard to track down exactly what the cause of the problem is. Some have suggested that it could be related to Apple’s ambient light sensors not processing information properly, resulting in the True Tone display technology shifting colours unpredictably. Reports also indicate that all four of the iPhone 12 models are affected, from the 5.4-inch iPhone 12 mini to the 6.7-inch iPhone 12 Pro Max, and it’s most likely that any reports that suggest it affects a given model more prominently than others are likely just based on the popularity of each iPhone 12 model, and with the smallest and largest iPhones having just gone on sale last week, it’s also likely that fewer users of those have yet encountered the issue. Unfortunately, if you’re encountering this problem it doesn’t appear that there’s anything you can do to fix it other than wait for Apple to figure out what’s wrong and come up with a solution. That said, however, you can help the process along by submitting detailed feedback to Apple if you’re experiencing odd screen behaviour, as the more information, Apple’s engineers have the faster they’ll be able to resolve it.